SEVERITY
Severity 3 (Low)
Minor bug or confusing non-critical issue. No immediate user impact.
SEV3
Minor bug or confusing non-critical issue. No immediate user impact.
"Just a Bug"
SEV3 (Severity 3) is a standard bug. It works differently than expected, but nobody is blocked.
Examples
- Alignment issue on the settings page.
- Dark mode colors are slightly off.
- An error message has a typo but is readable.
Response
File a ticket. Fix it in the next sprint or when you have spare time.
ExThe Dark Mode Glitch
"The "Save" button was dark grey on black background, hard to see but clickable."
Impact
Users complained on Twitter.
Resolution
Designer fixed it next sprint.
Why SEV3 Matters
Can be handled during normal business hours.
Tracking SEV3s helps identify technical debt.
Common Pitfalls
Over-classification
Calling this a "Incident". It is just a bug.
Never Fixing
Letting SEV3s pile up until the product feels "janky".
How to Use SEV3
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Tech Debt: Schedule time to burn these down.
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Tests: Add a regression test so it doesn't come back.
Related Terms
Frequently Asked Questions
Do I page anyone?
Absolutely not.
Does it need an incident channel?
No. A Jira ticket is enough.