Stop duct-taping your
incident stack together.
Incidents, on-call, escalations, alerting, status pages, postmortems, and analytics. Everything connects back to the same record.
Everything inside the product
Click any card to go deeper.
Incident Management
Declare incidents, assign owners, track timelines, and resolve with one system of record instead of scattered tools.
On-Call Scheduling
Run fair rotations with overrides, swaps, and schedule-aware coverage that do not depend on spreadsheets.
Escalation Policies
Configure response chains by severity and service so the next responder gets paged automatically.
Multi-Channel Alerting
Reach responders by phone, SMS, Slack, and email from one escalation system when urgency demands it.
Status Pages
Publish customer-facing incidents, uptime history, and maintenance updates without exposing internal coordination.
Postmortems
Generate postmortem drafts from the incident timeline so follow-through starts with the real sequence of events.
Analytics
Track MTTA, MTTR, SLA compliance, and incident volume from the workflow your team already uses.
Start with one workflow
You do not need to roll out everything on day one. Most teams start with incidents or on-call, then layer in escalation policies, customer communication, postmortems, and analytics as the process gets more mature.
How the product fits together
Same core pattern across the platform.
Start the response
An incident is declared or an alert creates it. Roles, ownership, and the timeline begin in one place.
Coordinate and escalate
On-call schedules, escalation policies, and multi-channel delivery make sure the right people are pulled in fast.
Communicate and improve
Status pages, postmortems, and analytics extend the same incident record into customer updates and team learning.
Frequently asked questions
Pick the workflow you need. The rest is there when you are.
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