Stop duct-taping your
incident stack together.
Response, on-call, status pages, AI, automations, analytics, and platform controls connected around one incident record.
Everything inside the product
Click any card to go deeper.
Incident Management
Declare incidents, assign owners, track timelines, and resolve with one system of record instead of scattered tools.
On-Call Scheduling
Run fair rotations with overrides, swaps, and schedule-aware coverage that do not depend on spreadsheets.
Status Pages
Publish public status pages and private pages for internal teams or restricted audiences from the same incident workflow.
AI
Turn incident context, timelines, and transcripts into briefs, postmortems, and agent-ready workflows.
Escalation Policies
Configure response chains by severity and service so the next responder gets paged automatically.
Multi-Channel Alerting
Reach responders by phone, SMS, Slack, and email from one escalation system when urgency demands it.
Workflow Automations
Trigger actions from incident updates, SLA changes, service context, and custom fields.
Service Catalog
Model services, owners, groups, and metadata so routing and reporting have real context.
Postmortems
Generate postmortem drafts from the incident timeline so follow-through starts with the real sequence of events.
Analytics
Track MTTA, MTTR, SLA compliance, and incident volume from the workflow your team already uses.
Security & Compliance
SAML SSO, SCIM, MFA, RBAC, audit logs, and controls for security-conscious teams.
API & Service Accounts
API keys, service accounts, and v1 endpoints for agents, integrations, and internal tools.
Compare Runframe with other incident tools
Direct comparisons for teams evaluating incident management, on-call, alerting, status pages, postmortems, and analytics.
Start with one workflow
You do not need to roll out everything on day one. Most teams start with incidents or on-call, then layer in escalation policies, customer communication, postmortems, and analytics as the process gets more mature.
How the product fits together
Same core pattern across the platform.
Start the response
An incident is declared or an alert creates it. Roles, ownership, and the timeline begin in one place.
Coordinate and escalate
On-call schedules, escalation policies, and multi-channel delivery make sure the right people are pulled in fast.
Communicate and improve
Status pages, postmortems, and analytics extend the same incident record into customer updates and team learning.
Frequently asked questions
Pick the workflow you need. The rest is there when you are.
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