Runframe vs
PagerDuty.
Looking for a PagerDuty alternative? See how Runframe compares for Slack-native incident management, on-call scheduling, and faster setup.
Up to 60% Lower Cost
Teams switching from PagerDuty report significant savings with simpler, transparent pricing.
Same-Day Setup
Runframe deploys in minutes. PagerDuty basic setup takes 1-2 days, enterprise can take weeks.
Built for Slack Teams
If your team lives in Slack, Runframe eliminates context switching entirely.
Feature Comparison
| Outcome | Runframe | PagerDuty |
|---|---|---|
Time to First Response Runframe connects to Slack and you are live instantly. PagerDuty setup complexity varies by deployment size. | < 5 minutes | Days to weeks |
Context Switching Required Runframe keeps everything in Slack. PagerDuty requires jumping between apps during incidents. | None | Constant |
Works Where Engineers Already Are Your team lives in Slack. Runframe meets them there instead of adding another tool. | Partial | |
On-Call Scheduling Both platforms offer robust on-call scheduling with rotations and overrides. | ||
Escalation Policies Both support multi-tier escalation to ensure incidents reach the right person. | ||
AI Post-Mortem Generation Runframe is launching AI-drafted post-mortems from incident context. PagerDuty offers AI post-mortems via PagerDuty Advance (add-on). | Soon | available |
Setup Complexity Runframe: install Slack app, done. PagerDuty: configure integrations, set up users, map services. | Minutes | Days to weeks |
Pricing Model Runframe: see pricing on website. PagerDuty: quotes vary by add-ons and negotiation. | Simple, public | Complex, sales-required |
Ideal For Runframe is built for teams that live in Slack. PagerDuty is built for multi-tool enterprise environments. | Slack-first teams | Enterprise NOCs |
Learning Curve If your team knows Slack, they already know Runframe. Zero training required. | Already know Slack | New interface to learn |
When to Choose Each
Choose Runframe If:
- Your team primarily uses Slack for collaboration
- You want fast setup without weeks of configuration
- You want transparent pricing without sales calls
- You're a startup or mid-size team (10-200 engineers)
- You want AI-powered post-mortem automation
- You need SMS and email alerts as escalation backup
Choose PagerDuty If:
- You need phone call routing and voice escalations
- You require advanced AIOps and event correlation
- You're a large enterprise with complex multi-tool environments
- You need PagerDuty's specific status page implementation
- You need mature mobile apps
"We switched from PagerDuty to Runframe and cut our MTTR in half. The Slack integration means our engineers actually respond to pages now instead of ignoring another app notification."
Frequently Asked Questions
What is the best PagerDuty alternative in 2026?
The best PagerDuty alternative depends on your needs. For Slack-native teams, Runframe offers better integration and lower pricing. For enterprise multi-channel needs, Opsgenie or Splunk On-Call are options. For simple alerting, Better Uptime or Incident.io work well.
Is PagerDuty worth the cost?
PagerDuty can be worth it for large enterprises with complex multi-platform requirements. However, many teams find it overpriced for their needs. Teams primarily using Slack often save up to 60% by switching to Slack-native alternatives like Runframe.
Can I migrate from PagerDuty to Runframe?
Yes, Runframe offers migration support for teams switching from PagerDuty. Most teams complete migration in under a week, including on-call schedules, escalation policies, and integrations.
How does Runframe pricing compare to PagerDuty?
Runframe offers transparent, simpler pricing without requiring sales calls. Teams typically save up to 60% compared to PagerDuty, especially for mid-size teams. PagerDuty's costs can escalate quickly with add-ons and per-user fees.
Ready to switch?
Join the waitlist and we'll help you migrate from PagerDuty in under a week.
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