Connect Runframe to Slack for incident channels, slash commands, real-time notifications, and interactive modals.

Slack

Runframe's deepest integration. Slack becomes your incident command center.

Features

Feature	Description
Slash commands	Create and manage incidents from any Slack channel
Incident channels	Dedicated channel for each incident, auto-created
Notifications	Real-time updates posted to channels
Interactive modals	Rich forms for incident creation, severity changes, status updates
Status syncing	Incident status updates post to channels automatically
On-call paging	Page the on-call engineer directly from Slack

Visit the Slack App Directory or use the link from your Runframe dashboard
Click Add to Slack
Grant Runframe permissions:
- Create channels
- Send messages
- View user information
Complete installation and sign in to Runframe

Once installed, use these commands from any Slack channel:

See the Slash Commands guide for complete documentation.

Runframe creates incident channels with a consistent naming pattern:

{incident-number}-{title-slug}

Example: inc-00042-api-latency-spike

The channel name is derived from the incident number and a slugified version of the title (max 80 characters).

During initial setup, Runframe can import your Slack workspace structure:

Issue	Solution
Bot not responding	Check that the Runframe bot is invited to the channel
Missing permissions	Re-authorize from Settings > Integrations
Channel not created	Verify Runframe has `channels:manage` scope
Commands not working	Ensure the Slack app is installed to the correct workspace