Runframe
API Reference

Escalation Policies

Runframe V1 escalation policy API. Resolve the active escalation policy for a severity level.

Use this endpoint to inspect which escalation policy levels apply to a given severity.


Get Escalation Policy

GET /api/v1/escalation-policies?severity=SEV1
ParameterTypeDescription
severitystringRequired severity (SEV0-SEV4)

Response:

{
  "success": true,
  "data": {
    "policy": {
      "id": "uuid",
      "severity_level": "SEV1",
      "levels": [
        {
          "level": 1,
          "role": "primary",
          "timeout_minutes": 15,
          "enabled": true
        }
      ]
    }
  }
}